Shipping Info

How can I track my package?

If tracking stats are available, you can track your package via the Your Orders page. Just click "Track Package" next to the delivery you wish to follow.

Why isn't there tracking information in my order?

If you do not see any tracking data for your shipment and the estimated delivery date has not yet passed, your package should still arrive by the due date. You can find some common explanations why tracking information is unavailable on our Tracking Shipments Help page.

FREE SHIPPING

To take advantage of FREE Shipping:

  • Place at the very least $25 of eligible items inside your Shopping Cart.
  • Proceed to checkout.
  • Ship your items to only one U.S. address.
  • Select "Group my items into as few shipments as possible" when your shipping preference.
  • Select FREE Shipping as your shipping speed. The transaction will be delivered within 3-7 working days after all of your items are available to ship (including pre-order items).
  • Place your order, and enjoy the free shipping!

With this shipping option, we fulfill the transaction within a more cost-efficient way. This enables us to give our savings on to you in the form of free delivery. While it could take additional time to pack and ship your order, you'll still receive it within the estimated delivery time period.

International Shipping

We gladly accepts orders all around the world. Available brands, shipping rates and fees could vary depending upon the delivery address for your order.

To see the shipping rate information specific for your order's destination, find your region.

There may be limitations on where and whether vendors offer international shipping. For additional information, visit our the vendors international shipping details page.

Your packages could possibly be controlled by the customs fees and import duties of the nation to which you have your order shipped. These charges are normally the recipient's responsibility. For additional details, read about Restrictions (which relate to all international shipments) and Import Fees Deposits within the resellers World shipping page.

Restrictions

The below items can be shipped to just about all destinations outside the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books that demand special handling because they're extremely heavy (as an example, multi-volume sets) can not be shipped beyond the U.S. Should this be the situation, it is noted within the product detail page.

Limitations

For products shipped internationally, take note that any company warranty may not be valid; manufacturer service options will not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) probably are not designed in accordance with destination country standards, specifications, and labeling requirements; plus the products might not comply with destination country voltage as well as other electrical standards (requiring usage of an adapter or converter if appropriate). You're responsible for assuring that your product may be lawfully imported for the destination nation. When ordering the recipient will be the importer of record and must satisfy all laws of the destination country.

Privacy

Your privacy is extremely important to us, so we are aware that you care about how info on the transaction is utilized and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are be subject to opening and inspection by customs authorities.

Also, we might provide certain order, shipment, and product information, for example titles, to international carriers, and such information may be communicated through the carriers to customs authorities in order to facilitate customs clearance and follow local laws.

If your order is a gift, the package is marked "Gift," but the tariff of the item remains stated on the customs form.

Customs authorities demand value of the present item to be stated directly on the package.

When To Expect Your Order

Our estimated delivery date on your order is reliant how soon we are able to obtain and ship your items, your shipping address, and the shipping speed and options you choose. Items Requiring Special Handling

Some items, for instance bulky media items, large TVs, and certain perishable products require special handling and shipping methods (for example Expedited Chilled Shipping). You'll find info on these materials and shipping requirements and charges from the vendors product delivery web page.

Shipping to APO, FPO, or DPO Addresses

Standard Shipping Deliveries can take longer--up to A month for APO, FPO, or DPO addresses.